MG 680 Operational Excellence

The emphasis of this course is on the managerial skills of the professional manager in the implementation of production policies and strategies. This course is designed to examine the issues in production and operations management and enable students to take an active role in developing effective methods for solving problems. Through analysis and preparation of case studies, students develop problem solving skills in a number o areas pertaining to manufacturing and service organizations. The case study method will be supplemented with lectures/discussions and readings. The topics include the traditional functional areas of production and operations management such as processes, facilities, forecasting, quality, JIT, inventory, and project management. Students examine how creative production and operations management can provide important competitive advantages for firms and how successful operation strategies are integrated into overall planning.