MG 740 Managing Organizational Change and Development

This course examines the critical success factors of managing organizational change and process innovation in the multidisciplinary subject areas such as marketing, operations management, product and process design, business process reengineering, management accounting, finance and administration. The course is intended to develop an understanding of change and its impact on the organization as well as the people in the work place. Emphasis will be on exploring the dynamics of planned organizational change as well as models of organizational development in organizational management. Topics include change process, process management/continuous improvement, business process reengineering, redesign/innovation, zero defects, organizational development, theorizing how change occurs, seeing and creating opportunities in change, navigating political dynamics in change, developing an innovating culture, navigating cultural dynamics in change, and resistance to change.